Refund policy

Return and Refund Policy 

1. Exchange Only: We do not offer refunds for any purchases. However, we do provide the option to exchange your product under certain conditions.

2. Eligibility for Exchange: To be eligible for an exchange, the item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

3. Exchange Period: You must request an exchange within 24 hours of the purchase date. After this period, we cannot offer an exchange.

4. Exchange Process:
   - Contact our customer service team at theconceitclub@gmail.com to initiate an exchange.
   - Once your exchange request is approved, you will be notified.
   - After receiving and inspecting the item, we will notify you of the approval or rejection of your exchange.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at cnctofficial@gmail.com for assistance.

By completing a purchase with us, you agree to this exchange-only policy. We appreciate your understanding and look forward to serving you.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at cnctofficial@gmail.com

Thank you, The CNCT Team